Reviews
Recommend
Dignity/Respect
Involvement
Information
Reviews
Katharine House Hospice
2024-01-08
Person
5
5
0
Review of In-Patient Unit
8th January 2024
I received excellent care, when you pressed the call button I never had to wait, they came straight away.
Suggested improvements
Nothing
Katharine House Hospice
2024-01-08
Person
5
5
0
Review of PCNS
8th January 2024
I felt listened to, I was given lots of information and I felt Clare had empathy with the situation we are in.
Suggested improvements
.
Katharine House Hospice
2023-12-18
Person
5
5
0
Review of PCNS
18th December 2023
The palliative nurse who came to see me was very knowledgeable, informative and caring.
Suggested improvements
Nothing
Katharine House Hospice
2023-12-18
Person
5
5
0
Review of Hospice at Home
18th December 2023
It is more than deserved. Can't fault ANYTHING
Suggested improvements
Everything is done perfectly. Outstanding in fact
Katharine House Hospice
2023-12-12
Person
5
5
0
Review of Embrace Quality Care
12th December 2023
Caring and thoughtful
Suggested improvements
Nothing i can think of
Katharine House Hospice
2023-12-12
Person
5
5
0
Review of Embrace Quality Care
12th December 2023
More than satisfied
Suggested improvements
Fine as it is
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of Hospice at Home
27th November 2023
All of the ladies that have been looking after my husband have been very kind and totally professional, can't fault them.
Suggested improvements
.
2023-11-27 16:45:26
Response from Katharine House Hospice
Thank you for taking the time to tell us about your experiences of our care. It is reassuring to hear such positive experiences
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of PCNS
27th November 2023
The community nurse was warm, very approachable and friendly. I learned a lot about the Katharine House Hospice.
Suggested improvements
I think the nurse could not have done anything more.
2023-11-27 16:43:40
Response from Katharine House Hospice
Thank you for taking the time to tell us about your positive appointment with our nurse. It means a lot to us to hear your feedback.
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of Complementary Therapies
27th November 2023
Rachel was very pleasant and kind. The aromatherapy treatment was enjoyed very much.
Suggested improvements
Nothing
2023-11-27 16:51:34
Response from Katharine House Hospice
Thank you for letting us know how enjoyable your treatment was and how well our staff looked after you.
Katharine House Hospice
2023-11-27
Person
5
5
0
Review of Outpatient Service
27th November 2023
The staff who took part in the sessions were professional, compassionate and sensitive to our plight. Information was presented in a relaxed and easy way.
The relaxation was very useful and I am using the techniques. Also coming to the venue 6 times made me less afraid of the word Hospice.
Suggested improvements
Possibly to encourage us to talk more about positive aspects of our lives before facing the future with a cancer diagnosis. This is meant as a positive not a criticism.
2023-11-27 16:53:50
Response from Katharine House Hospice
Thank you for all your feedback. It is very important to hear from the people who use our services, so that we can maintain and improve them.
Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
